US Ground Service Rates
Shipping Charges for Ground Service in the US only.
When you place an order we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. In stock merchandise typically is delivered to homes in 7-10 business days.
We do our best to accurately estimate when items will ship from our facilities. Estimated shipping dates are based on several factors, including your destination address, how quickly we can obtain and assemble items for shipment, and whether all the items are in stock. Our estimated shipping dates are always a range of dates. It is entirely possible for an item that has not shipped by the beginning of the date range to still arrive within our stated delivery estimate. We calculate delivery estimates by taking our estimated shipping dates and adding the time it takes a package to travel from our facilities to your destination address.
Tracking Your Package
If you have a tracking or delivery confirmation number, the tracking number can be entered at www.UPS.com. Up-to-date tracking information is available through their site. Please note: Your UPS tracking number will not work until we have delivered the order to your local UPS center.
In the case of damages, merchandise may be returned with-in 30 days and we will credit your original purchase price less shipping. Returned merchandise must be sent in unopened or original condition, securely wrapped and postage pre-paid via US Postal Service.
If you’ve received any damaged or inferior quality merchandise, you may return these items for replacement. As stated on the invoice: please make all claims within one week of receipt of goods. Returns may be subject to a 20% restocking fee. No cash refunds. Shipping fees are non-refundable as well as any service fees. No C.O.D. returns will be accepted.
Karen Rossi Studios does not charge any extra handling or shipping on replacements, nor do we accept any chargebacks, markdowns, or deductions from invoice. We do not credit for inbound or outbound shipping.
By submission of an order, you agree to all terms and conditions as outlined above.