Please call (860-292-8142) or email (firstname.lastname@example.org) with any questions or concerns about shipping rates.
Where Do We Ship
We ship ground service throughout the United States, see below for details.
Next Day, 2-Day, or Express orders may be placed via 860-292-8142.
US Ground Service Rates
We do our best to accurately estimate when items will ship from our facilities. Estimated shipping dates are based on several factors, including your destination address, how quickly we can obtain and assemble items for shipment, and whether all the items are in stock. Our estimated shipping dates are always a range of dates. It is entirely possible for an item that has not shipped by the beginning of the date range to still arrive within our stated delivery estimate. We calculate delivery estimates by taking our estimated shipping dates and adding the time it takes a package to travel from our facilities to your destination address.
Tracking Your Package
If you’ve received any damaged or inferior quality merchandise, you may return these items for replacement. As stated on the invoice: please make all claims within one week of receipt of goods. Returns may be subject to a 20% restocking fee. No cash refunds. Shipping fees are non-refundable as well as any service fees. No C.O.D. returns will be accepted.
Karen Rossi Studios does not charge any extra handling or shipping on replacements, nor do we accept any chargebacks, markdowns, or deductions from invoice. We do not credit for inbound or outbound shipping.
By submission of an order, you agree to all terms and conditions as outlined above.